We at Cool in Cool Masala. (“Company”, “we”, “us”, “our”) respect the privacy of our Users (“you, “your”). We know that you care about how personal information provided on the website is used and shared; WE TAKE YOUR PRIVACY SERIOUSLY.
This Privacy Policy provides in a compendious manner how your data is collected and used by the Company on the Site. As a visitor to the Site/ Customer, you are advised to please read the Privacy Policy carefully. By visiting or using our Website (as defined in the Terms of Service) in any manner, you acknowledge that you have read, are aware of, and accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the following ways:
• What Information Does The Company Collect?
We receive and store information about you, only to the extent that is required for us to provide you with the Services via the Website. As part of the registration process on the Site, the Company may collect the following personally identifiable information about you: Name including first and last name, email address, mobile phone number and contact details, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the number of times you access the page and any such browsing information.
We also collect and store personal information provided by you from time to time on the website. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient and safe experience, customized to your needs including:
(a) To communicate necessary account and product/service related information from time to time;
(b) To allow you to receive quality customer care services;
(c) To undertake necessary fraud and money laundering prevention checks, and comply with the highest security standards;
(d) To comply with applicable laws, rules and regulations.
• How do we collect information?
The company will collect personally identifiable information about you only as part of a voluntary registration process. When you interact with our Website, we strive to make your experience easy and meaningful. We use first-party cookies (such as the Google Analytics cookie) to inform, optimize, and serve ads based on someone’s past visits to the Site. We may combine this data with the Personal Information we have collected from users. We may use cookies, mobile app analytics and similar technologies to track visitor activity and collect data on the Website. (Cookies” are small files placed on your hard drive that assist us in providing our services). Company offers certain features that are only available through the use of a “cookie”.
We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users.
• How is the information used?
The Company will use your personal information to provide personalized features to you on the Site. The Company may use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent. Information about Customers on an aggregate (excluding any information that may identify you specifically) covering Customer transaction data and Customer demographic and location data may be used by the company for the purpose of creating additional features on the website, creating appropriate merchandising or creating new products and services, conducting marketing research, and statistical analysis of customer behavior and transactions.
The demographic information that we collect in the registration process and through surveys is used to help Company improve its Services to meet the needs and preferences of Users.
You might have to provide payment related financial information (credit card, debit card, bank account details, billing address etc.) on the website. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure website [of approved payment gateways which are digitally encrypted], and provide the highest possible degree of care available under the technology presently in use.
The Company will not use your financial information for any purpose other than to complete a transaction with you.
The Company does not retain any information collected for any longer than is reasonably considered necessary by us, or such period as may be required by applicable laws. The Company may be required to disclose any information that is lawfully sought from it by a judicial or other competent body pursuant to applicable laws.
• Confidentiality
Your Personal Information is maintained by us in electronic form. We shall take all necessary precautions to protect your personal information and implement reasonable security practices and measures.
No administrator in our Company will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone. Be sure to log off from the Website when you have finished. We do not undertake any liability for any unauthorized use of your account and password. You shall be liable to indemnify us due to any loss suffered by us due to such unauthorized use of your account and password.
If you suspect any unauthorized use of your account, you must immediately notify us by sending an email to coolincoolorganicfoods@gmail.com.
• What choices do you have?
You can always opt out of our Services, or choose not to disclose information to us at any time. However, some information may be needed to register with us or to avail our services. Hence, by choosing not to provide us with the above-mentioned information, you may be unable to access our Services/use our Website at all.
You have complete access to all Personal Information uploaded by you on your account, and you can add, update, correct or delete all or any part of the Personal information at any time. However, as explained above, such deletion may result in you being unable to use all or a part of our Services, where such information is required.
• Changes to Privacy Policy
We may amend this Privacy Policy from time to time. If we make changes in the way we use Personal Information, we will notify you (By email, a sign-in notification, or some other means).
By continuing to use the Service after those changes become effective, you are agreeing to be bound by the revised Privacy Policy; if you do not agree to the change, we request you to simply not use the Service after the change is effective, in which case the change will not apply to you.
• Communication with Company
If you wish to correct or update any information you have provided, you may do so online, on the website itself. Alternatively, you may contact the Company to correct or update such information by sending an e-mail to: coolincoolorganicfoods@gmail.com.
If you wish to correct or update any information you have provided, you may do so online, on the website itself. Alternatively, you may contact the Company to correct or update such information by sending an e-mail to: coolincoolorganicfoods@gmail.com.
• Questions or Concerns
If you have any questions or concerns regarding our privacy policies, please send us a detailed message at coolincoolorganicfoods@gmail.com we will try to resolve your concerns.
1. Personal Data We Collect : Personal data, or personal information, means any information that identifies (whether directly or indirectly) a particular natural person, such as the name, email address, phone number, the identification number, location data, or an online identifier, etc. It does not include data where thee identity has been removed (anonymous data). We may collect your personal data as follows: Contact details. We may collect your name and email address or responding products feedback, complaints, bug reports, or questions regarding your personal data, Location information. We may collect your location data that describes the precise geographic location of your device for recognizing and presenting the name of WIFI you are accessing.
2. Device identification (ID) : We may collect your device identification, such as Android ID, which is a distinctive number associated with a smartphone or similar handheld device to help you recover your test history on the APP.
3. Technical information : We Will NOT collect technical information about the device(s) and/or browsers (including without limitation your IP address, browsing type, mobile mode, operating systems, network type and other browser settings/preference) you may use. However, we may use such pseudonymization technical information provided by Google Analytics (to know how Google Analytics collect and process With your personal data technical information provided by Google Analytics (to know how Google Analytics collect and process with your personal data when you use any websites and/or
applications have established partnership with google. Other personal data about you may be collected to provide the service requested by you, and we will obtain your express consent before we collect such personal data.
4. How We Use Your Personal Data : We will use the personal data we collect about you in accordance with the laws of applicable jurisdictions in the following ways: 1. To enter into and to perform our contract with you, or to perform any steps you require from us before entering into a contract with you. 2. To communicate with you, including but not limited to respond to your request for any help With our services or tor exercising your rights WIth respect to your personal data
5. Security of Personal Data : The security, integrity, and confidentiality of your personal data are extremely important to us. We will use various technologies and administrative measures to protect your personal data which have been collected and/or stored by us from being lost, being misused, unauthorized accessed or leaking. In addition, all processing by our staff are based on their work assignments and bound by confidentiality obligations. PLEASE NOTE THAT, despite our best efforts to provide security protections tor your personal data, due to limit of technology as well as various possible malicious means in the internet industry, no security measures are perfect or impenetrable. We will regularly review our security procedures to consider appropriate new technology and methods.